Archives: August 2014
Posted: August 21st, 2014
With today’s Leadership Development Institute (LDI) held at the Natchitoches Events Center, Natchitoches Regional Medical Center (www.nrmchospital.org ) Administrators and Department Managers officially kick off their strategic partnership with the Studer Group (www.studergroup.com )(SG) in pursuit of its three (3) goal plan.
• Be recognized by Press Ganey in the TOP 5% of Hospital Customer Satisfaction nationally…judged on how the patient RATE us and RECOMMEND us.
• Be a TOP 100 Hospital in the United States.
• Earn the Malcolm Baldridge National Quality Award within five (5) years.
With the rapidly changing healthcare environment, NRMC needed a proven coach to help the organization achieve its strategic vision. Studer Group® works with healthcare organizations in the United States, Canada, Australia, New Zealand and beyond, teaching them how to achieve, sustain, and accelerate exceptional clinical, operational, and financial outcomes. SG works to bring structure and focus to organizations through the creation of cultures in which people hold themselves accountable and help set them up to be able to execute quickly. By installing an execution framework called Evidence-Based LeadershipSM, organizations are able to align goals, actions and processes. This framework creates the foundation that enables transformation in this era of continuous change.
A Passion for Making Healthcare Better: Healthcare people are unique in that we are both scientific and deeply passionate about our work, which is why it's important to connect with both the heart and the mind. Connecting with the mind appeals to logical, data-driven, evidence-seeking individuals, while connecting with the heart is all about passion. The same goes for our patients. We need to connect to the mind by explaining a diagnosis, treatment plan and medication instructions, while also connecting to the heart by providing comfort, reassurance and hope.
Thus partnering with Studer Group Coaches we hope to create an aligned culture that is accountable to achieving outcomes together. Working side-by-side with NRMC, the Studer Group will help to establish, accelerate, and hardwire the necessary changes to create a culture of excellence. This leads to better transparency, higher accountability, and the ability to target and execute specific, objective results that organizations want to achieve. Evidence-Based LeadershipSM (EBL) creates a culture of execution that empowers organizations to respond to new initiatives more quickly and effectively than the rest of the nation.
Natchitoches Regional Medical Center looks forward to being a leader in both healthcare quality and the patient experience.
Posted: August 18th, 2014
NRMC Board and Medical Staff officially break ground on new Comprehensive Wound Center today. This $3,000,000 renovation and expansion project was approved by the Board this past winter. The hospital anticipates substantial completion by the end of the year.
The Center is opening as a partnership with Healogics, the world's largest wound care management company delivering excellent evidence-based care to patients with chronic wounds.
L-R: Phil Rider, Director Plant Operations; Gene Spillman, VP Facilities and Construction; Arthur Welch, Board Member; John Luster, Board Chairman; Roger Williams, Board member; Anil Matta, MD; Ezinne Akamiro, MD; Moshood Olatinwo, MD; William Ball, MD; William Luster, MD Physician Champion; Steven Kautz, MD; Bryan Picou, MD; Martin Avilez, MD, Kirk Soileau, CEO. Not pictured: Board Members Ronald Corchern, Samuel Jackson, Chris Ingram, MD and AJ Johnson; Physicians not present, Cissy Picou, Marc Stokes, William Zeichner and Kathleen Kautz.
Posted: August 15th, 2014
Posted: August 12th, 2014
Today many of our associates joined in the festivities for the July Associate of the Month. The Nutritional Services department did an outstanding job preparing snacks for all. The punch was extraordinarily fantastic this month. We had fifteen nominees that were recognized for their outstanding performance.
The Administrative Council selected Karen Shirey, MedSurg LPN, as the Associate of the Month for July. Ms. Shirey has worked at NRMC since January, 2013. She was also recently recognized by the AIDET committee for her “above and beyond” service on behalf of one of her patients. Congratulations to Karen for a job well done and for being selected as July Associate of the Month.
It is a special honor to be nominated as Associate of the Month. Routinely, we have associates that have been nominated multiple times. It certainly is a special honor when this happens and something to be very proud of.
Other nominees for July Associate of the Month were:
Brooksy Hernandez -Radiology
Alyssa Sirmons -Radiology Tech
Shyrona Philyaw -C.N.A. – 2 East`
Allison Merritt -Radiology Tech 2
Eleanor Sheffield -Lab
Lisa Lesley -RN – Emergency Rm
Vella Helire -EVS Tech
Kasey Cain -RN - 2 East
Judy Rowell -C.N.A. – Courtyard
Elaine Turner -EVS Tech
Twykeesta Smith -C.N.A. – 2 East
Floria Bush -EVS Tech
Carla Payton -Linen Tech
Chaquan Martin -Admitting
All of these nominees are to be congratulated on their superb performance, as recognized by their peers, patients and supervisors. We look forward to these monthly acknowledgements, so be on the lookout for your fellow associates who are exhibiting high standards of performance, and nominate them for Associate of the Month. Nomination forms and drop boxes are located at each time clock.
Posted: August 4th, 2014
Natchitoches Regional Medical Center ( www.nrmchospital.org ) is pleased to announce the appointment of Brad McCormick as Chief Financial Officer for the Health System effective immediately.
Mr. McCormick brings over 25 years of healthcare finance experience to his new position beginning his career as a staff accountant with the Horne CPA Group before assuming progressively advancing roles, such as a reimbursement specialist with Health South Corporation. Mr. McCormick’s first senior leadership position was as the CFO for Tyler Holmes Memorial Hospital in Winona, MS. From there he served as Director of Financial Services at Genesis Health Management Corporation, and Assistant Administrator of Finance at Morehouse General Hospital.
Mr. McCormick joins the organization most recently from Crittenden Regional Hospital in West Memphis, Arkansas where he held the position of Vice President of Finance. There he restructured the accounting department to improve more timely month end close and audit functions, reorganized departments for better labor efficiency, implemented point of service collections to improve cash flow, lead an aggressive Emergency Department case management program reducing the hospital’s observation rate form 28% to 15%, thus improving revenue and improving compliance through improved physician documentation.
As a native Mississippian, Brad holds a Bachelor of Professional Accountancy Degree from Mississippi State University in Starkville, Mississippi. He and his wife, Beverly have two grown children and will make Natchitoches their home.
Posted: August 1st, 2014
Natchitoches Regional Medical Center (NRMC) is pleased to announce two new medical staff appointments effective August 1, 2014. Timothy D. Collins, M.D., will serve as the Medical Director of the NRMC Clinics Network and Marcus C. Stokes, M.D., as Medical Director for the Emergency Department and Emergency Medical Services (Ambulance Service). Both physicians bring vast experience to their new positions and will play instrumental roles in ensuring outstanding patient care and services.
Dr. Stokes is board certified in Emergency Medicine and completed his Emergency Medicine Residency Program at Louisiana State University (LSU). He received his medical degree from LSU Health Sciences Center in Shreveport, and holds a B.S. in Biology from Northeast Louisiana University. In addition to his many honors and awards in emergency medicine, Dr. Stokes is active in youth sports in Natchitoches and has participated in medical missions to Kenya. Dr. Stokes returns to full time practice in the emergency department to assume the director position
Dr. Collins received his medical degree from LSU Medical School in Shreveport and holds a B.S. and M.S. in Microbiology from Northwestern State University in Natchitoches and joined the medical staff in 2004. His specializations include family practice and emergency medicine. As Medical Director for the NRMC Clinics, Dr. Collins will oversee both the North Natchitoches Medical Clinic in Campti, and the NRMC Walk-in Clinic located in Natchitoches. He will serve as the primary collaborative physician for all Nurse Practitioners and Physician Assistants within the NRMC network. In addition, Dr. Collins will maintain a full time clinical position within the emergency department.
“Dr. Stokes and Dr. Collins are excellent physicians and leaders. In their roles as medical directors, they will oversee all clinical aspects of their respective departments. They are responsible for ensuring patients receive appropriate and timely care and are committed to quality improvement and patient satisfaction,” explained Kirk Soileau, Chief Executive Officer.
For more information about the clinic, please call 318.214.4513