Awards & Recognition
A look inside NRMC, quickly reveals something unique, something organic, and something irreplaceable. Defined by a culture of accountability, its people are a team of champions who inspire excellence everyday. They ensure a zero-harm culture, act as good stewards, and demand excellent outcomes for patients and in all business practices.
NRMC’s journey of excellence continues with local, state and national recognition.
NRMC’s Comprehensive Wound Care Center was awarded two prestigious national honors for 2019 by Healogics, the nation’s largest provider of advanced wound care services.
The Center received the Robert A. Warriner III, M.D., Clinical Excellence Award 2019 for their work in healing problem wounds. They scored in the top 10 percent nationally of eligible Healogics® Wound Care Centers® on the Clinical Excellence measure, which is the Comprehensive Healing Rate weighted by wound mix. This award is named for Dr. Robert A. Warriner III, a pioneer in wound care and the former Chief Medical Officer for Healogics.
The Center also received Healogics Center of Distinction Award for 2019. This award is based on conducting the Medical Surveillance Review process per policy and excelling in the key performance indicators. including:
- Patient Satisfaction: Greater than or equal to 92%
- Healing Rate: Greater than or equal to 92%
- Outlier Rate: Less than or equal to 16%
- Median Days to Heal: Less than or equal to 28
The Quality Texas Foundation, the number one producer of National Baldrige Recipients, has selected Natchitoches Regional Medical Center for its highest recognition – the Governor’s Award for Performance Excellence.
Franklin Trust Ratings reviewed the performance of 2,800 hospitals participating in the Centers for Medicare Services Value Based Purchasing program and recognized NRMC as a Top 10 hospital in its size category for its overall performance regarding financial margin, safety, cost and value in 2018.
Louisiana Quality Foundation held an Award Ceremony at the Louisiana Governor’s Mansion and recognized four high-performing Louisiana organizations for their leadership, innovation and sustainability. NRMC received the Louisiana Performance Excellence Award — Level 2 for 2018.
The American Nurses Credentialing Center awarded NRMC the prestigious Pathway to Excellence designation in 2018. This program recognizes hospitals that have developed the essential elements of an ideal nursing practice that empowers nurses to be leaders, to be champions of patient safety and quality, to be decision makers, to serve as patient advocates, and to be grounded in a positive work/life balance. To earn Pathway designation, an organization must demonstrate that it has integrated 6 practice standards into its day-to-day operating policies, procedures, and management structure — shared decision-making, leadership, safety, quality, well-being, and professional development.
NRMC’s Wound Care program has received three national awards from Healogics:, the Robert A. Warriner III Center of Excellence award, President’s Circle award, and Center of Distinction award.
NRMC was named as a Top 100 Rural and Community Hospital by iVantage Health Analytics. The award is based on quality and outcomes, patient and safety satisfaction, and costs and charges.
The Louisiana Rural Health Association recognized NRMC for “Excellence in Financial Strength” and “Excellence in Outcomes.”
NRMC was named as a Pioneer in Quality by the Joint Commission, the nation’s leading accreditor of health care organizations. The award recognizes hospitals that report eCQM data, as well as share best practices for all hospitals in gathering, analyzing, and leveraging eCQM data for quality improvement. Of more than 3,200 Joint Commission hospitals, only 480 were named as Pioneers in Quality.
Funds for Safety, a safety grant program sponsored by Louisiana Hospital Association Trust Funds has annually awarded grants to NRMC for key initiatives including a $25,000 grant to NRMC for its Antibiotic Stewardship Program.
NRMC is a designated WellSpot. The Louisiana Department of Health and Hospitals (DHH) and Healthy Communities have partnered to help communities live healthier through tobacco-free initiatives, healthy meals, fitness programs, and more. Using wellness benchmarks, DHH determined NRMC meets the criteria for Level 2 Designation as a WellSpot.
The American Hospital Association filmed a training video at NRMC so that other hospitals could benefit from the best practices NRMC has in place to prevent patient falls. NRMC was one of only 11 hospitals nationwide to be selected for this nationwide honor.
In What’s Right in Healthcare, NRMC was recognized for its “Door to Doc” time of 20 minutes for non-life-threatening emergencies and the improvements made to streamline processes to ensure prompt care.
The Studer Group recognized NRMC for its exceptional employee engagement and teamwork. They featured NRMC in their publication “Hardwired Results.”