Patient Information
At Natchitoches Regional Medical Center, we thank you for trusting us with your care. We believe that communication is central to a good patient experience. Talk with your nurses and doctors about your care, needs, medicines, pain management, and discharge information. So many things affect your health, and we want to ensure we create the kind of healing environment you need and deserve. During your stay or visit, please let us know how we’re doing and if there is anything you need by speaking to a team member.
Patient Information
Medical Records Request
Natchitoches Regional Medical Center now offers an online records request tool for patients that verifies your identity by asking for a photo of your driver’s license, which can be taken via webcam or smartphone. There is no additional charge to use this service.
Request Medical Records Online
If you are unable to submit a request online or if you are a 3rd party submitting a request, please submit a completed Authorization to Disclose or Release Protected Health Information Form signed and dated with your legal signature. This form can be mailed to Health Information Services Department, Natchitoches Regional Medical Center, P. O. Box 2009, Natchitoches, LA 71457 or faxed to 318-214-4291.
Subpoenas for Natchitoches Regional Medical Center should be delivered to the Health Information Services Department at Natchitoches Regional Medical Center at 501 Keyser Avenue, Natchitoches, LA 71457 or any NRMC clinic location. Visit the “our locations” tab for a complete list of clinic locations.
Wireless Internet
We are pleased to offer wireless internet services to our patients during their stay. Ask your nurse for login information.
Identification Badges
All hospital employees and volunteers are required to wear picture identification badges. This helps ensure easy identification.
Food & Nutrition Services
Each day a Nutrition Services Representative will visit your room to review various menu options including your choice of an entree, side dishes, beverages, and dessert. Your meals will be brought to you in the morning between 7:00 am and 8:00 am, at lunch between 11:30 am and 12:00 noon, and dinner from 5:00 pm to 6:00 pm. Light meals and snacks, depending on your diet restrictions, if any, are available by talking with your nurse.
Your diet, like your medications, treatments, and diagnostic tests, is prescribed by your physician. Regular, modified, and special diets are served with your health and welfare in mind according to your doctor’s orders.
Please check with the nursing staff before bringing any food or drinks into your room. Our dietary staff is here to help you with your nutritional needs, and your comments and suggestions are welcomed.
Gift Shop
The hospital has a fabulous gift shop that is operated by the NRMC Auxiliary. The shop offers many items including gifts, cards, toiletries, jewelry, home goods, and more. Visit anytime between 8:00 am and 3:00 pm Monday through Friday.
Telephones
Telephones are available in all patient rooms. For local calls, dial 9 followed by the number including the three-digit area code prefix. All long distance calls must be collect or billed to your home phone line and may be placed by dialing 0. The switchboard will then place the long-distance call. Pay phones are located in the hospital in numerous locations for visitor convenience.
Valuables
Please leave valuables at home or send them home with family members. If this is not possible, you may store them in the hospital safe until your discharge from the hospital. The hospital is not responsible for money or other valuables kept in your room. Keep your dentures, eyeglasses and contact lenses in a bedside cabinet when you are not using them. A container for dentures will be provided for your convenience. The hospital is not responsible for breakage of such items.
Medications
Due to legal and quality assurance issues, all medications you receive while in the hospital must be dispensed through the hospital pharmacy and administered by a nurse. Do not bring medications from home.
No Smoking Policy
Natchitoches Regional Medical Center is a Tobacco Free Campus. No tobacco products, including electronic devices, are allowed.
Patient Advocacy
The Patient Advocate is the voice of the patient and family and works to enhance the quality of clinical care, clinical service, and clinical systems while ensuring patient safety. Patients and families may contact the patient advocate if they have concerns or suggestions for patient care improvements.
Pricing Transparency
Pricing transparency is important to us. Please use the link below is to visit our Price Transparency page which includes a Price Estimator tool and a link to a machine-readable full listing of charges and services meant to meet government requirements. Price Transparency
Want to say thank you to your nurse?
Share your story while nominating your nurse for our Daisy Award.
Are you a Veteran?
At NRMC, we want to thank and recognize those who are patients, volunteers, associates and physicians for their service to our country. The NRMC Honor the Red, White & Blue program ensures veterans, both living and deceased, receive the recognition and respect they deserve for their commitment and dedication to our country. Please let your care team know if you are a veteran and would like more information regarding the NRMC Honor the Red, White & Blue Program.