Visitor Information

Natchitoches Regional Medical Center recognizes the importance of family, friends and other outside support to a patient’s recovery. Visitors are welcome; however, the hospital must protect a patient’s right to privacy, minimize disruptions in patient care and maintain a safe environment. In order to do this, we ask that you comply with the following:

• Only two visitors at one time may visit a patient.
• Absolutely no smoking is allowed in patient rooms or on the hospital campus.
• Children under 12 are not allowed to visit.
• Please do not allow visitors to your room or the hospital who have colds, flu, other illnesses or communicable diseases.
• All visitors must wash their hands upon entering a patient room and upon leaving.
• No food or beverages are allowed in patients’ rooms without permission of the Nurse Supervisor.
• Do not handle equipment in the patient rooms.
• Refrain from loud conversations as a courtesy to other patients.

Visiting Hours

The visiting hours for NRMC are as follows: 8:00 am until 9:00 pm daily

Obstetrics

Postpartum (Limited to 3 visitors at a time)  7:00 am to 9:00 pm.  Visitation is not allowed for children younger than 12 years of age.

ICU
8:00 am • 1:00 pm then 3:00 pm • 8:00 pm
1:00 pm to 3:00 pm is rest time for patients.
Due to the critical nature of the patients in this unit, visitation is limited to thirty (30) minutes.

Emergency Department

Limited to 2 person once patient is stabilized. Visitation is not allowed for children younger than 12 years of age.

Insights Behavioral Hospital
Monday, Wednesday, Friday: 1:00 pm – 2:00 pm
Tuesday, Thursday: 5:30 pm – 6:30 pm
Saturday, Sunday: 2:00 pm – 4:00 pm
For patient privacy and confidentiality, Insights Behavioral Hospital uses a code system. Only those individuals with the patient’s assigned code number may visit.

Overnight Stays

For seriously ill patients, it may be necessary for a family member to remain with a patient during the night. Please speak with the nursing staff regarding any request to stay overnight in a patient’s room. For children, a parent must stay overnight. Each room contains a chair bed to use for overnight guests’ convenience. The nursing team can provide linens and blankets.

Surgery Waiting Room

A family waiting room is located outside of the surgery suite. The Hospital Guild volunteers in the waiting room and assists families while a patient is in surgery. In order to maintain patient confidentiality and ensure good communication from the clinicians to the family during the surgery or procedure, we ask that one family member be appointed as the point of contact for patient communications. This designated person will be allowed to visit the patient in the pre-op room and during recovery.

Cane River Café Services

The hospital’s Cane River Café is open as a convenience to visitors and families of our patients.

The menu varies daily, and every effort is made to provide great tasting meals at a reasonable price. The Café features a Salad Bar, Healthy Eating Station, Pizza Oven, Decadent Desserts, Soups, Sandwiches and a Specialty Coffee Shop. Cane River Café is open daily.

Breakfast:

6:00 a.m. to 10:30 a.m.

WeBurg Roadside Grill, Dohlia Pizza, Soup & Salad Bar and Heat at Home:

10:30 a.m. – 5:00 p.m.

Café Classics and Be Well Entrées:

11:00 a.m. – 2:00 p.m.

New Orleans Roast Coffee Shop and Try On Grab & Go Food:
Monday thru Friday: 6:00 a.m. – 5:00 p.m.
Saturday and Sunday: 6:00 a.m. – 2:00 p.m.

Refreshments and snacks are available 24 hours a day at the vending machines across from the Café. Beverage machines are located in the lobbies of each floor.

Handwashing

Handwashing prevents infections.
We ask that you help prevent the spread of germs by:

• Cleaning your own hands and asking those around you to do the same.
• Don’t be afraid to use your voice: It’s ok to ask your healthcare provider questions, such as: “I didn’t see you clean your hands when you came in the room, would you mind cleaning them again before you examine me?” or “I’m worried about germs spreading in the hospital. Will you please clean your hands once more before you start my treatment?”
• Ask your loved ones to clean their hands, too.

Proper Handwashing Techniques

One of the best ways to stop the spread of germs is to use proper handwashing techniques to cleanse your hands with either a waterless hand sanitizer or with soap and water.

Directions for Use:

Alcohol-based Hand Sanitizer

• Put product on hands and rub hands together
• Cover all surfaces until hands feel dry (about 20 seconds)

Soap and Water

• Wet your hands with warm water. Use liquid soap if possible. Apply a nickel or quarter-sized amount of soap to your hands.
• Rub your hands together until the soap forms a lather and then rub all over the top of your hands, in between your fingers and around and under the fingernails.
• Continue rubbing your hands for at least 15 seconds. Imagine singing the “Happy Birthday” song twice.
• Rinse your hands well under running water.
• Dry your hands using a paper towel if possible. Then use your paper towel to turn off the faucet and to open the door, if needed.

Clean hands are the first defense in the fight against germs!

Hand Sanitizing Stations

Thanks to the Patient and Family Advisory Council, hand sanitizing stations for hospital employees, patients, families, and visitors are located throughout the hospital. The goal is to reduce the spread of germs by conveniently locating them on each floor.