COVID-19 Update – Daily

Where can I get more COVID-19 Information?

The Louisiana Department of Health is partnering with the 211 hotline to answer questions related to the virus. It’s easy as 1-2-3 to get the most current information available for COVID-19.

NRMC is here to CARE for YOU!

NRMC’s Walk-In Clinic, Emergency Room, and North Natchitoches Medical Clinic in Campti are open and ready to provide the quality healthcare our community has come to expect.  If you are concerned about being infected with COVID-19, please call your healthcare provider, the state 211 line, or NRMC for pre-screening.  Remember, our hospital is still operational and here to address your critical health needs.

Drive Through Testing in Alexandria

CHRISTUS St. Frances Cabrini along with the Department of Health, Rapides Parish Sherriff’s Office, Alexandria Police Department, Acadian Ambulance, Louisiana National Guard, Rapides Regional Medical Center and Alexandria Emergency Hospital, have established an off-site testing area for people experiencing symptoms of the #COVID19 virus.

Location: Parking lot of Rapides Parish Coliseum
When: Monday, Wednesday, Friday from Noon – 3:00 pm
Who: Patients with symptoms & fever greater than 100.4

*Patients do not need a doctor’s order or a negative flu test to receive testing. Patients will only be tested if there is a fever of 100.4 or higher. Temperatures will be taken before testing is administered.


Further Guidance on Essential Personnel

Please refer to the following Additional Guidance from the Office of the Governor in regards to essential personnel and the stay at home order. It is critical that the members of our community that are not in essential positions stay home and discontinue gathering together. Only go out for quick trips to meet needs and keep 6 feet of distance between yourself and others. If you are sick – stay home and ask someone to run your important errands for you. Help your family and neighbors while complying with social distancing. 


Governor Edward’s Stay at Home Order


Stay at Home Order

LDH Directive to Limit Visits & Procedures

The Louisiana Department of Health has issued a directive limiting patient visits and procedures.  In accordance with this direction, NRMC will be seeing patients for visits and procedures deemed medically necessary by the patient’s physician that cannot safely wait for 30-days.  Those visits and procedures that can wait will be rescheduled.

While COVID-19 is new, our processes and procedures in place for infection prevention and preventing the spreading of illness are not. NRMC remains a safe place for all to receive quality care.  Over the past four years, NRMC has been nationally recognized for its infection prevention and safe care.

NRMC is fully operational providing services 24/7 just limiting those procedures that can be delayed for 30-days.

Rest assured that we are following both CDC and LDH guidance with support from CHRISTUS Health in managing our resources and protective equipment in order to protect the safety of our patients and our associates.

NRMC is working in solidarity with the healthcare community; city, parish and state leaders; and community benefit organizations to ensure we are all well prepared.

NRMC’s associates and physicians remained dedicated to fulfilling our core purpose:  Care for Our Community.

Dealing with COVID-19 Stress

If you are feeling overwhelmed with stress, fear and anxiety about the uncertainty surrounding this public health emergency, there is a special Keeping Calm through COVID Hotline you can call. This connects you to trained, compassionate counselors who can offer support and who can direct you to mental health and substance abuse counseling services.

Call 1-866-310-7977 24/7

Trained counselors available 24/7. All calls are confidential.

Social Distancing

Please practice social distancing. Social distancing is the practice of reducing close contact between people to slow the spread of infections or disease. Please refer to the attached social distancing graphic.

Individuals with symptoms or concerns are advised to first contact their primary care provider or call 211.

Natchitoches Regional Medical Center will use a triage system to evaluate and test patients with COVID-19 symptoms:

  • Fever
  • Cough
  • Shortness of breath

The triage team will determine if individuals meet guidelines for testing based on travel, contact with someone confirmed to have COVID-19/Coronavirus, and symptoms of fever, cough and shortness of breath.

When criteria are met, cases will be escalated to a designated health care provider for further evaluation and/or testing.

Every person who enters an NRMC facility will undergo screening. This includes all patients, associates, physicians, essential personnel and vendors.

Visitor Information

In accordance with the guidance from the Louisiana State Department of Health and the CDC, we are restricting visitors into the facility to help lower the spread of COVID-19. We will have all clinics open for business as usual, including elective surgeries and procedures.

Visitor Entrances

  • Effective March 14, pre-check-in greeting stations will be implemented at the Natchitoches Regional Medical Center hospital campus, diagnostic centers, clinics, and other facilities to screen patients and visitors before entry.  Symptomatic individuals will not be allowed to visit a hospitalized patient at Natchitoches Regional Medical Center. FaceTime or phone calls are suggested as alternatives to in-person visits.
  • Access to Natchitoches Regional Medical Center will be reduced to three entry points on weekdays and two on weekends. On weekdays, entry points will be: the main entrance on Isadore Drive and the emergency room on Bienville Street. On weekends, the emergency room will be the only entry point.  All other entrances to the hospital will be closed.

Visiting Hours

  • Hospital visiting hours will be 8 a.m. to 8 p.m. daily until further notice.

Visitation Guidelines

  • At this time, visitation is suspended with the following exception: one adult visitor for expectant mothers and pediatric patients. We are not able to allow switching of support visitor at this time.
  • Visitors must be 18 years of age or older.
  • Surgery patients will not be allowed a visiting support person.  Surgery patients will be brought to the hospital main entrance at discharge for pickup and delivery of discharge instructions to the patients support person.
  • Visitation at the Courtyard of Natchitoches and Natchitoches Assisted Living is restricted for everyone except for end of life situation and essential personnel.  This includes a restriction on outside food and laundry.
  • For all other situations please plan to use electronic means of communication (e.g Skype, Facetime, phone calls, etc.). 

Resource Links

Office of the Governor Coronavirus Information

Louisiana Department of Health Coronavirus (COVID-19) Information

NRMC Coronavirus Info Page

The President’s Coronavirus Guidelindes for America

CDC COVID-19 Situation Summary
CDC COVID-19 Prevention & Treatment
CDC COVID-19 Travel Health Notices
Coronavirus Disease Fact Sheets (PDF)


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